SG required documents

Document submission

eKYC (SG residents)

For Singapore residents, no document information is required from the customer.

eDocVerify (Non-SG residents)

For non-Singapore residents, a Live Selfie with Passport or National ID needs to be submitted in the form presented by the eDocument verification vendor.

Manual KYC

Both residents and non-residents of Singapore need to present proof-of-identity and proof-of-address documents for the verification process. These can be one of the following:

Proof of identityProof of address
  • FIN
  • National ID
  • NRIC
  • Passport

  • The document needs to have the customer's face on it.
  • National ID
  • Bank statement
  • Government letter
  • Utility bill
  • Field-document requirement matrix

    The following table lists which information is required for each identification document type.

    All identification document's front and back are required, except government letters, bank statements, and utility bills.

    Identification document itemBank statementFINGovernment letterNational IDNRICPassportUtility bill
    identificationDocumentNumberYesYesYesYes
    identificationDocumentIssuanceCountryYesYesYesYesYes
    identificationDocumentExpirationDateYesYesYes
    identificationDocumentIssuanceDateYesYesYes