Production / High-Availability

Production

What software or runtime licenses are required to run your software in a production environment?

We are a SaaS-based offering. So, no license required to consume the services.

How is product documentation accessed?

The product documentation is available in developer.nium.com/spend/index.html.

What is your release management process, frequency, and method of communication?

Average release cycle is one month, but all our changes are backward-compatible.

We provide Release Notes highlighting the changes done during the release on our website.

Any non-backwards-compatible change will go into a major version which can be consumed by clients at their own liberty.

How do you support disaster recovery?

We are using container service of AWS. Both our servers and databases are deployed in Multi-AZ (Availability Zone) which makes it highly available.

How do you support high availability. Are there extra charges?

We are using container service of AWS. Both our servers and databases are deployed in multi-AZ.

How do upgrades work to limit the risk of changes to your customers?

For major changes, we will upgrade the version in the URL.

For minor changes, it will be backwards-compatible.