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September 16, 2025

Core Platform

Introducing Live-Authorization for EU Applications

Live-authorization is a digital alternative to paper-based Power of Attorney (POA) verification.

  • For EU applications, any applicant who is not a director must provide a POA signed by a director. If the director is based outside the EEA, this POA must be verified by an apostille.
  • Live-authorization is completely digital, requires no apostilization, and requires no manual review, accelerating the verification process.

Live-authorization is currently available for EU applications and will be expanded to other regions soon.
For more information, see Letter of Authorization.

Onboarding Guide Changes

We have upgraded our onboarding guides for the US region to include the following:

  • Addition of optional documents such as Proof of Business and Ownership Chart to improve approval TATs. A Template for Ownership Chart has been added.
  • Improved guidance on key topics such as:
    • How to add positions
    • Expected documents for Proof of Business / Source of Wealth
    • New optional fields such as expectedAccountUsage and natureOfBusiness to avoid RFIs

For more information, see Onboarding.