Card Batches Management

Batch card actions (in Nium Payments called card batches or batches) are actions performed on many cards at once. Since such actions can take time, you do not have to wait for them to finish. Instead, you can always check their progress using the Card Batches page.

A batch reference is an internal identifier that you use to uniquely identify the batch operation. You can use the batch reference to check the status of your batch after the batch process begins. A batch reference is entered by the user when creating cards or is automatically generated by Nium Payments for all other batch operations.

No. Once a batch operation is started, it cannot be paused, stopped, canceled, or reversed. Please perform batch operations carefully.

To find a specific batch, you must have its batch reference number entered or generated when the batch operation started. If you do not have the batch reference number, you can search for batches, see How do I view a list of batches?.

1. Place your mouse pointer over the Cards menu.
   The Cards menu options are displayed.
2. Click the Card Batches menu option.
   The Card Batches page is opened.
3. Select the Batch Reference radio button.
   The Batch Reference radio button is selected by default when you open the page.
   The Batch Reference field is displayed below.
4. Enter the batch reference number you noted earlier in the Batch Reference field.
5. Click the Search button.
   The Batch Card Reports page displays information on the batch.
6. Click the value in the Batch Ref. No. column to view more details of the batch.
   A specific batch details page is displayed depending on the batch operation type.

The following activities related to cards can be performed on multiple cards at once (performed in batch):

• Creating cards
• Deleting cards
• Freezing cards (temporarily deactivating cards)
• Thawing cards (reactivating deactivated cards)
• Loading cards (with funds)

1. If the failed batch operation involved loading funds onto cards, check if the funding account has sufficient funds.
   The most common cause of failed operations is insufficient funds in the funding account.
2. If this does not help or does not apply, retry the operation to see if the issue was temporary.
3. If this does not help, contact your Nium support team.
   1. Note down the batch reference number for the failed batch operation.
      You can find the batch reference number in the Batch Reference field or in the Batch Ref. No. column.
   2. Provide the batch reference number with your request.

1. Place your mouse pointer over the Cards menu.
   The Cards menu options are displayed.
2. Click the Card Batches menu option.
   The Card Batches page is opened.
3. Select the Batch Type and Batch Submission Date radio button.
   Search criteria are displayed below.
4. Select the search criteria as needed.
   If you want to search for all batches, select the value Any in the Batch Type field and the Any Range radio button in the Batch Submission Date section.
5. Click the Search button.
   The Batch Card Reports page displays a list of batches matching the search criteria.
6. Click the value in the Batch Ref. No. column to view more details of a selected batch.
   A specific batch details page is displayed depending on the batch operation type.