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Quick Start Guide

Overview​

If you're a new user of Nium, this Quick Start Guide is for you. It will show you how to:

  • Add money to your funding account
  • Create a card
  • Pay using a virtual card
  • Reconcile your finances

🚧 IMPORTANT:

The Quick Start Guide describes the options that we selected as the best ones for you to start. There are more options available in Nium.

What's new in this version?​

The following information has been added to the current version of this guide.

DateVersionDescription
15th Feb 20213.57Updated formatting to match brand guidelines
12th Apr 20223.57Product and documentation rebranding
1st December 20223.57Product documentation transition to web view
30th April 2025X.XXProduct documentation update and enhancements

Quick Start Guide​

Add money to your funding account​

Nium currently supports two models: a prepaid model or a balance model. To pay using Nium, you must have money in your funding account. To add money to your funding account:

  1. Check your email for a message from us.
    As a new Nium user, you should receive an introduction email from us. This email contains account data and instructions on how to load your funding account.

  2. Visit your bank and make a bank transfer.
    You can visit your online bank or visit your bank branch. Make a bank transfer to the account number provided in the introduction email. If you received a reference code in the introduction email, you must provide this code as a note with your transfer.

  3. Wait until your bank makes the transfer.
    Bank transfers may take several business days. Your bank must process your transfer, and the money must reach the destination account. As soon as the money is in your funding account, we will send you an email.

  4. Check your funding account balance.
    If you received an email from us, you could check your funding account balance. To do this, click the Funds menu and then click Funding Accounts.

You now have money in your funding account.

Create a virtual card​

You'll need to create a virtual card to make your first payment.

Most often, you will create single-use cards that can only be used once (like for airline payments). You can also create multi-use virtual cards that can be used often (like for hotel payments). To create a virtual card:

  1. Click the Cards menu and click Create Card.
  2. Select the card type you want to create in the Card Type field.
  3. In the Funding Account field, choose the funding account from which you want to load the card for prepaid model or link the card to a balance for balanceless model.
    When you create the card, the money you choose is moved from your funding account to the card.
  4. Enter the Amount and choose the Currency.
    To avoid Forex charges, pay in the same currency as the funding account.
  5. Click the Additional Details link.
    1. In the Name column for the first row, enter the name of an identifier, for example, PNR if you are making an airline payment.
    2. In the Value column for the first row, enter the identifier value, for example, the PNR number.
  6. Click the Create button to create a virtual card.
    Your card is created and displayed. You can now use it to pay.

Pay using the virtual card​

After you create a virtual card, you can use it to pay online.

  1. Take note of the card information from the Card Details screen.
    You will need the Card Number, Expiry Date, and CVV to pay. You can keep the screen open, print the information, or manually note it down.
  2. Pay online using the card information.
    You must perform this step outside of Nium. Go to the company's website where you want to pay and enter your card details accordingly.

Reconcile your finances​

At the end of the month, you will need to reconcile your payments.

  1. Click the Cards menu and select Card History.

  2. In the bottom section, enter the date range in the 'From' and 'To' fields. Select the Currency and Card Brand if needed.
    The Card History screen contains a list of operations for the selected date range.

  3. Click the Export to CSV link.
    The link will change the title to Generating File.

  4. When the link title changes to Download File, click the Download File link and save the file.

  5. Open the downloaded file in a spreadsheet program (for example, Excel).

You can now reconcile your payments in a spreadsheet.