The Nium Portal

The Nium Portal provides all the tools you need to create, fund, and manage virtual cards.

Provide information about funding sources

In the web app, you can provide information about your funding source(s) for your funding accounts.
Nium uses this information to give you deposit instructions and to manage withdrawals.

Add money to funding accounts

You can access detailed instructions on adding money from a funding source to a funding account in the Nium Portal.

Monitor funding accounts

You can track balances and reconcile activity for all funding accounts.

Create and load cards

You can create and load a single or batch of virtual cards in the Nium Portal.
When a batch of cards is generated and loaded, you can download a file containing all card information (including full card numbers and CVV codes).

Managing your company account

You can manage users and access rights in the Nium Portal.

Funding accounts

Nium has two types of funding accounts: pre-funded and credit.
Pre-funded accounts are limited to the amount of money you have added to your accounts.
Credit accounts have an agreed limit, which Nium sets. Credit accounts are only available to companies that have credit agreements with Nium.

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NOTE

Credit is a custom feature and is dependent on your specific terms and conditions. Please contact your account manager if you want to apply for credit.

You can perform the following operations in the web app:

Account Setup

Our Client Delivery team sets up a company account using the details you provide during the onboarding stage. To view this information in the web app:

1. Select your username > Business Details.

Accessing the Nium Portal

You can access the web app in any web browser. To sign in, go to https://console.nium.com/business/unprot/common/auth/yourbusiness/login.html, where yourbusiness is your Business Identifier.

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NOTE

The exact URL you should use is provided to your team during onboarding.

Alternatively, you may receive an email that invites you to register. In this case, follow the instructions in this email.

1. Enter your credentials and select the Sign In button.
2. Enter the 6-digit code generated by your TOTP authenticator.

3. Select the Verify button.
4. To sign out of the web app, select the Sign Out option in the top right corner menu on any page.

You can create user accounts for other people in your organization at a later stage

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NOTE

Optionally, to access your account without the need to enter the TOTP authentication code for the next 90 days, you can mark a browser as trusted by selecting the Don't ask me for the code again for 90 days when I use this computer option. After 90 days, you’ll need to supply the TOTP authentication code.

Defining funding sources

You add money to a funding account from a funding source, such as a bank or another.
Before you can add money to a funding account, you must define a funding source. Once complete, you can:

• Add money from a funding source to a funding account
• Withdraw from a funding account back to the funding source

To learn how to create a funding account, see Creating a funding account

Linking a bank account

You must link a bank account to add money to a funding account from a bank account in the Nium Portal.

1. Select Funds > Linked Bank Accounts
   The Linked Bank Accounts page is displayed.
2. Select the Link Account _button
   The _Link Bank Account page is displayed

3. Fill in the form fields. Some fields may be available only for some bank locations.
   1. Enter an Assigned Account Name: This is your bank account name that will be identified in the web app.
   2. Enter the Account Holder's Name: This is the bank account owner's name as provided to the bank. If you don't know this name, check your bank statement.
   3. Select the Bank Account Currency: This is the currency of your bank account.
   4. Select the Bank Location: This is the country where your bank branch is located.
   5. Enter the Bank Name: This is the full bank name.
   6. Enter the Bank Address: This is the street address of your bank.
   7. Enter the Branch Address: This is the street address of your bank branch.
   8. Enter the IBAN Number: This is the International Bank Account Number.
   9. Enter the Bank Code: This is the code used to uniquely identify your bank in its country of origin.
   10. Enter the Branch Code: This is the code used to identify your bank branch in its country of origin uniquely.
   11. Enter the Account Type: This information helps identify the type of account.
   12. Enter the Account Number: This is the account number used within your country of origin.
   13. Enter the SWIFT Code: This international standard code identifies your bank branch but not your account. If you don't know your bank branch’s SWIFT code, check your bank statement or contact your bank.

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NOTE

Make sure that you provide the full IBAN number including the two-letter country code it begins with.

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NOTE

Additional fields may appear after you select the Bank Location.

4. Select the Continue button to create a record for your bank account in the web app.
   A Bank Account Linked confirmation page with your configured bank account details is displayed.

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IMPORTANT

For your security, Nium needs to verify your account information. When you link a new bank account, please send a bank statement to your Client Delivery Specialist. This must be a recent statement (no more than 3 months old). It must include your account holder name, your IBAN/account number, and your bank’s logo.
If you do not provide Nium with this information, it may cause delays when you try to add or withdraw money from your funding account.

Adding money from a bank account

Before adding money from a bank account to a Nium funding account, you must have a linked bank account and a funding account configured in the web app. See Linking a bank account to learn how to link a bank account. To learn how to create a funding account, see Creating a funding account

You can add money from your bank account to your funding account via bank transfer or with your account’s assigned virtual IBAN. You will find all the information necessary to perform this bank transfer correctly in the web app.

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NOTE:

You only need to use the web app if you want to make the bank transfer using Inpay (if available for your account). You can also make a direct bank transfer to Num. When you open your Nium account, you will receive instructions on how to make a direct bank transfer to Nium. If you have not received this information, contact your Client Delivery Specialist.

1. Select Funds > Linked Bank Accounts.
   The Linked Bank Accounts page is displayed.

2. Select the icon ⋮ in the row representing the bank account from which you want to add money. The action menu is displayed.
3. Select Deposit from bank account.
   The Deposit from Bank Account page is displayed.
4. Using the Deposit From field, select the configured bank account you want to affect the transfer from.

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NOTE

The account that you chose in the first step of this procedure is selected by default.

5. Using the Deposit To field, select the funding account to which you want to add money.
6. Select the provider's bank account using the Provider's Bank Account field.
   The Provider's Bank Account field contains a list of bank accounts that can be used to perform the transfer. If possible, these bank accounts will be based in the same country as your bank account and in the same currency as your funding account. This helps guarantee the 24-hour transfer period.

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NOTE

If you select a non-local bank account, transfer time and cost will be affected.

7. Enter the amount to deposit in the Amount field. Note: the amounts are expressed in the provider's bank account currency.
   A summary is displayed with information on the total payment.

8. Select the Confirm button to continue.
   The Deposit Instructions page is displayed. This page contains all the necessary information to make the bank transfer manually.

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NOTE

Please take note of the Transaction Reference. You need to provide this transaction reference with your bank transfer to ensure Nium received the transfer with the correct amount and transaction details. This number is unique for each transaction you perform. If the Transaction Reference is not provided it may delay the transfer.

9. Make a transfer from your bank to the bank account specified on the Deposit Instructions page.

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IMPORTANT

Remember to include the Transaction Reference when making the bank transfer.

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NOTE

The actual amount deposited into your funding account might vary slightly due to foreign exchange fluctuations (if applicable) or bank charges.

Withdrawing money to a bank account

You can withdraw money from a funding account to your linked bank account.

1. Select Funds > Funding Accounts.
   The Funding Accounts page is displayed.

2. Select the ⋮ icon in the row representing the funding account you want to withdraw money from.
   The Action menu is displayed.
3. Select Withdraw to Bank Account.
   The Withdraw Funds from Funding Account page is displayed.
4. In the Withdraw From field, select the funding account you want to withdraw money from.
   In the Withdraw To field, select the configured bank account you want to withdraw money to.

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NOTE

The account that you chose in the first step of this procedure is selected by default.

5. Enter the amount to withdraw in the Amount field.

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NOTE

The amount is expressed in the currency of the funding account.

A summary is displayed with information on the total payment.

6. Select the Confirm button to continue.
   The Withdrawal Started page is displayed.