Transaction RFI Examples

This article walks through how a client responds to RFIs. For a list of RFI types and definitions, see Transaction RFI Types.

Example RFI flow

Step 1: Nium sends a Webhook Event

The client is expected to consume this event to figure out if there is any change in thecomplianceStatus of the transaction.

Step 2: Client Fetches the Transaction

The client is expected to call the Get Transaction API after receiving the webhook event.

Next, the client must review the complianceStatus field of the event to figure out the current compliance status of the transaction.

If complianceStatus returns RFI_REQUESTED, then the client should consume the information contained in rfiDetails field in the Fetch Transaction response.

Step 3: Client reviews the `rfiDetails` field

The rfiDetails field is an array of objects, each containing the details of the RFI request. The client should review the details inside these objects:

The RFI's unique identifiers (rfiHashId, rfiId and rfiStatus) help identify the RFIs.
descriptionand remarks parameters help identify why an RFI was raised.
transactionEntityType parameter helps identify who the RFI is for - DEBTOR or CREDITOR.
Use the type, documentType & requiredData field to respond to the RFI.

Example Response

{
  "rfiDetails": [
    {
      "rfiHashId": "9d6676fb-e6b9-435f-9c4b-f47f7f72b9a0",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "address",
      "mandatory": true,
      "type": "data",
      "documentType": "NA",
      "remarks": "Please provide the remitter's address as we couldn't locate the one submitted during the payout request",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Post Code",
          "value": "postcode",
          "type": "data"
        },
        {
          "label": "Country",
          "value": "country",
          "type": "data"
        },
        {
          "label": "State",
          "value": "state",
          "type": "data"
        },
        {
          "label": "City",
          "value": "city",
          "type": "data"
        },
        {
          "label": "Address Line2",
          "value": "addressLine2",
          "type": "data"
        },
        {
          "label": "Address Line1",
          "value": "addressLine1",
          "type": "data"
        }
      ]
    },
    {
      "rfiHashId": "42306dfe-32e8-49db-b33a-ba3718be1b85",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "bankName",
      "mandatory": true,
      "type": "data",
      "documentType": "NA",
      "remarks": "Please provide the name of the remitter's bank",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Bank Name",
          "value": "bankName",
          "type": "data"
        }
      ]
    },
    {
      "rfiHashId": "29eb2280-a52a-418b-8749-bdc29f9c0623",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_RESPONDED",
      "description": "dateOfBirth",
      "mandatory": true,
      "type": "data",
      "documentType": "NA",
      "remarks": "Please provide the date of birth for the remitter since the dob submitted earlier doesn't match with the govt. records",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Date Of Birth",
          "value": "dateOfBirth",
          "type": "data"
        }
      ]
    }
  ]
}

Based on the above Get Transaction response snippet, we can identify that,

The RFIs with the following unique IDs needs a response:
- rfiId=ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975
- rfiHashId=9d6676fb-e6b9-435f-9c4b-f47f7f72b9a0 and 42306dfe-32e8-49db-b33a-ba3718be1b85
- rfiStatus = RFI_REQUESTED
The RFIs with the following unique IDs have already been responded to and doesn't need further action from the client. This is detailed in the rfiStatus field with the response returning RFI_RESPONDED.
- rfiId = ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975
- rfiHashId=29eb2280-a52a-418b-8749-bdc29f9c0623
The RFI with rfiHashId=9d6676fb-e6b9-435f-9c4b-f47f7f72b9a0 has been raised to collect the debtor's address (remitter in case of a Payout Transaction) because the compliance agent found an inconsistency.
While responding to the RFI with rfiId=ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975 & rfiHashId=9d6676fb-e6b9-435f-9c4b-f47f7f72b9a0the information should be a piece of data; no documentation is required. This is detailed in the type field with the response returning data.

Data Based RFIs

RFI description	Required field
ADDRESS	Respond to RFI
BANK_NAME	Respond to RFI
DATE_OF_BIRTH	Respond to RFI
EMPLOYMENT_STATUS	Respond to RFI
TM_OTHER_DATA	Respond to RFI

`ADDRESS` RFI Details in the Fetch Transactions Response

{
  "rfiDetails": [
    {
      "rfiHashId": "9d6676fb-e6b9-435f-9c4b-f47f7f72b9a0",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "address",
      "mandatory": true,
      "type": "data",
      "documentType": "NA",
      "remarks": "r",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Post Code",
          "value": "postcode",
          "type": "data"
        },
        {
          "label": "Country",
          "value": "country",
          "type": "data"
        },
        {
          "label": "State",
          "value": "state",
          "type": "data"
        },
        {
          "label": "City",
          "value": "city",
          "type": "data"
        },
        {
          "label": "Address Line2",
          "value": "addressLine2",
          "type": "data"
        },
        {
          "label": "Address Line1",
          "value": "addressLine1",
          "type": "data"
        }
      ]
    }
  ]
}

`ADDRESS` Request Body for the Respond to Transactions RFI Request

{
    "rfiResponseRequest": [
        {
            "rfiResponseInfo": {
                "address":{
                  "addressLine1": "High Street 101, 56th Avenue",
                  "addressLine2": "Hyung County",
                  "state":null,
                  "city": "Singapore",
                  "country": "SG",
                  "postcode": "28046"
            },
            "rfiHashId": "52a3c254-0efd-444d-a144-f0075eca0722"
        }
    ]
}

`BANK_NAME` RFI Details in the Fetch Transactions Response

Similar response structures can be used for other RFIs like:

FIRST_NAME
MIDDLE_NAME
LAST_NAME
INDUSTRY_TYPE
IS_PEP
NATIONALITY

{
  "rfiDetails": [
    {
      "rfiHashId": "42306dfe-32e8-49db-b33a-ba3718be1b85",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "bankName",
      "mandatory": true,
      "type": "data",
      "documentType": "NA",
      "remarks": "r",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Bank Name",
          "value": "bankName",
          "type": "data"
        }
      ]
    }
  ]
}

`BANK_NAME` Request Body for the Respond to Transactions RFI Request

{
    "rfiResponseRequest": [
        {
            "rfiResponseInfo": {
                "bankName": "State Bank of Mauritius"
            },
            "rfiHashId": "52a3c254-0efd-444d-a144-f0075eca0722"
        }
    ]
}

`DATE_OF_BIRTH` RFI Details in the Fetch Transactions Response

{
  "rfiDetails": [
    {
      "rfiHashId": "29eb2280-a52a-418b-8749-bdc29f9c0623",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "dateOfBirth",
      "mandatory": true,
      "type": "data",
      "documentType": "NA",
      "remarks": "r",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Date Of Birth",
          "value": "dateOfBirth",
          "type": "data"
        }
      ]
    }
  ]
}

`DATE_OF_BIRTH` Request Body for the Respond to Transactions RFI Request

{
    "rfiResponseRequest": [
        {
            "rfiResponseInfo": {
                "dateOfBirth": "1986-10-24"
            },
            "rfiHashId": "52a3c254-0efd-444d-a144-f0075eca0722"
        }
    ]
}

`EMPLOYMENT_STATUS` RFI Details in the Fetch Transactions Response

Similar response structures can be used for other RFIs like:

POSITION
REASON_FOR_TRANSFER
REMITTER_BENEFICIARY_RELATIONSHIP
SOURCE_OF_FUNDS
THIRD_PARTY_FUNDING

{
  "rfiDetails": [
    {
      "rfiHashId": "2bd9f61e-444e-4f9b-ab38-a32589f5a62c",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "employmentStatus",
      "mandatory": true,
      "type": "data",
      "documentType": "NA",
      "remarks": "r",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Employment Status",
          "value": "employmentStatus",
          "type": "data"
        }
      ]
    }
  ]
}

`EMPLOYMENT_STATUS` Request Body for the Respond to Transactions RFI Request

{
    "rfiResponseRequest": [
        {
            "rfiResponseInfo": {
                "employmentStatus": "Salaried"
            },
            "rfiHashId": "52a3c254-0efd-444d-a144-f0075eca0722"
        }
    ]
}

`TM_OTHER_DATA` RFI Details in the Fetch Transactions Response

{
  "rfiDetails": [
    {
      "rfiHashId": "2bd9f61e-444e-4f9b-ab38-a32589f5a62c",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "otherData",
      "mandatory": true,
      "type": "data",
      "documentType": "NA",
      "remarks": "Please mention the relation of your organisation with the US Govt. Agency",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Other Data",
          "value": "otherData",
          "type": "data"
        }
      ]
    }
  ]
}

`OTHER_DATA`Request Body for the Respond to Transactions RFI Request

{
    "rfiResponseRequest": [
        {
            "rfiResponseInfo": {
                "additionalInfo": {
                  "otherData": "Our organisation is a subsidiary of the US Govt. Agency"
            },
            "rfiHashId": "52a3c254-0efd-444d-a144-f0075eca0722"
        }
    ]
}

Document based RFIs

RFI Type	Request Example
`DRIVER_LICENCE`	Respond to RFI
`INVOICE`	Respond to RFI
`OTHERS`	Respond to RFI

`DRIVER_LICENCE` RFI Details in the Fetch Transactions Response

A similar response structure can also be used for other RFIs, including:

PASSPORT
SALARY_STATEMENT
BANK_STATEMENT

{
  "rfiDetails": [
    {
      "rfiHashId": "2ee641b9-1a58-440b-b25b-a01e7e09c7c2",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "driverLicence",
      "mandatory": true,
      "type": "document",
      "documentType": "POA",
      "remarks": "r",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Driving Licence Document",
          "value": "identificationDocument",
          "type": "document"
        },
        {
          "label": "Driving Licence Issuing Date",
          "value": "identificationIssuingDate",
          "type": "data"
        },
        {
          "label": "Issuing Authority",
          "value": "identificationIssuingAuthority",
          "type": "data"
        },
        {
          "label": "Driving Licence Number",
          "value": "identificationValue",
          "type": "data"
        }
      ]
    }
  ]
}

`DRIVER_LICENCE` Request Body for the Respond to Transactions RFI Request

{
    "rfiResponseRequest": [
        {
            "rfiResponseInfo": {
                identificationDoc: {
                  "identificationType": "DRIVER_LICENCE",
                  "identificationValue": "DL2194381",
                  "identificationIssuanceAuthority": "ACT Road Users Services",
                  "identificationIssuingDate": "2029-10-29",
                  "identificationDocument": [
                    {
                      "fileName": "Driver's Licence Front.jpg",
                      "fileType": "image/jpg",
                      "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII"
                    },
                    {
                      "fileName": "Driver's Licence Back.jpg",
                      "fileType": "image/jpg",
                      "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII"
                    }
                    ]
            },
            "rfiHashId": "52a3c254-0efd-444d-a144-f0075eca0722"
        }
    ]
}

`INVOICE` RFI Details in the Fetch Transactions Response

Similar response structure can be used for other RFIs like APPLICANT_AUTHORITY_LETTER, GOVERNMENT_DOCUMENTand PERSONAL_IMAGE.

{
  "rfiDetails": [
    {
      "rfiHashId": "5bbb5e72-151a-4998-b76e-4f210db22c3c",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "Invoice",
      "mandatory": true,
      "type": "document",
      "documentType": "NA",
      "remarks": "Please provide the copy of the Invoice not more than 90 days old",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Invoice",
          "value": "identificationDocument",
          "type": "document"
        }
      ]
    }
  ]
}

`INVOICE` Request Body for the Respond to Transactions RFI Request

{
    "rfiResponseRequest": [
        {
            "rfiResponseInfo": {
                identificationDoc: {
                  "identificationType": "INVOICE",
                  "identificationDocument": [
                    {
                      "fileName": "Invoice-Page1.jpg",
                      "fileType": "image/jpg",
                      "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII"
                    },
                    {
                      "fileName": "Invoice-Page2.jpg",
                      "fileType": "image/jpg",
                      "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII"
                    },
                    {
                      "fileName": "Invoice-Page3.jpg",
                      "fileType": "image/jpg",
                      "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII"
                    }
                    ]
            },
            "rfiHashId": "52a3c254-0efd-444d-a144-f0075eca0722"
        }
    ]
}

`OTHERS` RFI Details in the Fetch Transactions Response

Similar response structure can be used for other RFIs like APPLICANT_AUTHORITY_LETTER

{
  "rfiDetails": [
    {
      "rfiHashId": "5bbb5e72-151a-4998-b76e-4f210db22c3c",
      "rfiId": "ff18e4f5-0eb2-4eb7-a57b-2e6fe7efd975",
      "rfiStatus": "RFI_REQUESTED",
      "description": "others",
      "mandatory": true,
      "type": "document",
      "documentType": "NA",
      "remarks": "Please provide the copy of the CEO's Letters",
      "transactionEntityType": "DEBTOR",
      "requiredData": [
        {
          "label": "Other Document",
          "value": "identificationDocument",
          "type": "document"
        }
      ]
    }
  ]
}

`OTHERS` Request Body for the Respond to Transactions RFI Request

{
    "rfiResponseRequest": [
        {
            "rfiResponseInfo": {
                identificationDoc: {
                  "identificationType": "OTHERS",
                  "identificationDocument": [
                    {
                      "fileName": "CEOLetter-Page1.jpg",
                      "fileType": "image/jpg",
                      "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII"
                    },
                    {
                      "fileName": "CEOLetter-Page2.jpg",
                      "fileType": "image/jpg",
                      "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII"
                    },
                    {
                      "fileName": "CEOLetter-Page3.jpg",
                      "fileType": "image/jpg",
                      "document": "iVBORw0KGgoAAAANSUhEUgAAAAgAAAAIAQMAAAD+wSzIAAAABlBMVEX///+/v7+jQ3Y5AAAADklEQVQI12P4AIX8EAgALgAD/aNpbtEAAAAASUVORK5CYII"
                    }
                    ]
            },
            "rfiHashId": "52a3c254-0efd-444d-a144-f0075eca0722"
        }
    ]
}

Example RFI flow

Step 1: Nium sends a Webhook Event

Step 2: Client Fetches the Transaction

Step 3: Client reviews the rfiDetails field

Data Based RFIs

ADDRESS RFI Details in the Fetch Transactions Response

ADDRESS Request Body for the Respond to Transactions RFI Request

BANK_NAME RFI Details in the Fetch Transactions Response

BANK_NAME Request Body for the Respond to Transactions RFI Request

DATE_OF_BIRTH RFI Details in the Fetch Transactions Response

DATE_OF_BIRTH Request Body for the Respond to Transactions RFI Request

EMPLOYMENT_STATUS RFI Details in the Fetch Transactions Response

EMPLOYMENT_STATUS Request Body for the Respond to Transactions RFI Request

TM_OTHER_DATA RFI Details in the Fetch Transactions Response

OTHER_DATARequest Body for the Respond to Transactions RFI Request