Track Payouts
After you create a payout, the next step is to track its progress. This helps you make sure everything is moving as expected—and take action if needed.
Nium lets you track payouts using the following:
- Nium API
- Nium Portal
- Nium Connect
- Webhooks or Callbacks
Payout Lifecycle
After a payout is created, it moves through a series of statuses that reflect its progress—from initiation to completion.
The final (or terminal) statuses are:
PAID
REJECTED
RETURN
For a full list of possible statuses and what each one means, see Transaction Lifecycle.
Statuses
Below is a list of all possible payout statuses, from start to finish, along with what each one means.
Status | Description |
---|---|
AWAITING_FUNDS | The transaction is waiting for funds to be added. |
CANCELLED | The transaction was canceled by the customer. This usually applies to scheduled payouts that haven’t started yet. |
COMPLIANCE_COMPLETED | The transaction passed compliance checks and is ready for the next step. |
EXPIRED | The transaction expired—usually due to not being funded in time or an expired Foreign Exchange (FX) rate. |
FAILED | The transaction failed. Check for issues (like missing funds) before trying again. |
IN_PROGRESS | The transaction is currently being processed. |
INITIATED | The transaction has been started and is in the processing flow. |
PAID | Funds have been sent to the beneficiary from Nium’s partner bank. |
PG_PROCESSING | Nium’s payment gateway is processing the payout and finding the best route through the partner bank network. |
REJECTED | The transaction was rejected due to compliance rules. |
RETURN | The payout was returned by the processing bank, clearing system, or beneficiary bank. This usually happens when something goes wrong on their end. |
RFI_REQUESTED | Compliance flagged the transaction and requested more information (RFI). |
RFI_RESPONDED | Nium received a response to the compliance RFI. |
SCHEDULED | The transaction is scheduled to be processed on a future date. |
SENT_TO_BANK | The payout instructions were sent to Nium’s partner bank. Once the partner bank completes the payout, the status changes to PAID . |
Sub-statuses
Sub-statuses provide more detail about a payout that reaches the PAID
status. They help you understand what stage the transaction is in—whether it’s still with the beneficiary’s bank or has already been credited to the beneficiary’s account.
This added transparency is especially useful for tracking how payouts behave in different countries and regions.
Status | Sub-status | Description |
---|---|---|
PAID | PROCESSED_BY_CLEARING | The transaction was processed by the clearing system and is expected to be credited to the beneficiary. This status occurs when Nium has limited visibility due to clearing or partner constraints. |
PAID | DEEMED_PAID | The transaction is considered PAID with high confidence, as the clearing return window has passed without any returns. |
PAID | SENT_TO_BENEFICIARY_BANK | The transaction has been sent to the beneficiary’s bank. If the account is active and compliant, the funds will be credited shortly. |
PAID | SENT_TO_BENEFICIARY_BANK_ACCOUNT | The funds have been credited to the beneficiary’s bank account. |
Corridors with additional sub-status:
Currency | Payout Rail | Sub-status | Reason |
---|---|---|---|
NZD | BECS |
| Clearing system limitation |
CAD | EFT |
| Clearing system limitation |