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Track Payouts

After you create a payout, the next step is to track its progress. This helps you make sure everything is moving as expected—and take action if needed.

Nium lets you track payouts using the following:

  • Nium API
  • Nium Portal
  • Nium Connect
  • Webhooks or Callbacks

Payout Lifecycle

After a payout is created, it moves through a series of statuses that reflect its progress—from initiation to completion.

The final (or terminal) statuses are:

  • PAID
  • REJECTED
  • RETURN

For a full list of possible statuses and what each one means, see Transaction Lifecycle.

Statuses

Below is a list of all possible payout statuses, from start to finish, along with what each one means.

StatusDescription
AWAITING_FUNDSThe transaction is waiting for funds to be added.
CANCELLEDThe transaction was canceled by the customer. This usually applies to scheduled payouts that haven’t started yet.
COMPLIANCE_COMPLETEDThe transaction passed compliance checks and is ready for the next step.
EXPIREDThe transaction expired—usually due to not being funded in time or an expired Foreign Exchange (FX) rate.
FAILEDThe transaction failed. Check for issues (like missing funds) before trying again.
IN_PROGRESSThe transaction is currently being processed.
INITIATEDThe transaction has been started and is in the processing flow.
PAIDFunds have been sent to the beneficiary from Nium’s partner bank.
PG_PROCESSINGNium’s payment gateway is processing the payout and finding the best route through the partner bank network.
REJECTEDThe transaction was rejected due to compliance rules.
RETURNThe payout was returned by the processing bank, clearing system, or beneficiary bank. This usually happens when something goes wrong on their end.
RFI_REQUESTEDCompliance flagged the transaction and requested more information (RFI).
RFI_RESPONDEDNium received a response to the compliance RFI.
SCHEDULEDThe transaction is scheduled to be processed on a future date.
SENT_TO_BANKThe payout instructions were sent to Nium’s partner bank. Once the partner bank completes the payout, the status changes to PAID.

Sub-statuses

Sub-statuses provide more detail about a payout that reaches the PAID status. They help you understand what stage the transaction is in—whether it’s still with the beneficiary’s bank or has already been credited to the beneficiary’s account.

This added transparency is especially useful for tracking how payouts behave in different countries and regions.

StatusSub-statusDescription
PAIDPROCESSED_BY_CLEARINGThe transaction was processed by the clearing system and is expected to be credited to the beneficiary. This status occurs when Nium has limited visibility due to clearing or partner constraints.
PAIDDEEMED_PAIDThe transaction is considered PAID with high confidence, as the clearing return window has passed without any returns.
PAIDSENT_TO_BENEFICIARY_BANKThe transaction has been sent to the beneficiary’s bank. If the account is active and compliant, the funds will be credited shortly.
PAIDSENT_TO_BENEFICIARY_BANK_ACCOUNTThe funds have been credited to the beneficiary’s bank account.

Corridors with additional sub-status:

CurrencyPayout RailSub-statusReason
NZDBECS
  • PROCESSED_BY_CLEARING
  • DEEMED_PAID
Clearing system limitation
CADEFT
  • PROCESSED_BY_CLEARING
  • DEEMED_PAID
Clearing system limitation