Payment Details Visibility

Keeping track of transactions is essential to help your beneficiaries manage their payments. Understanding what details are visible to beneficiaries helps in accurate identification of payments, transparent fund movements, and facilitates an efficient reconciliation processes.

The visibility of remitter names and customer comments varies depending on the payment corridor and local clearing systems. Providing these details helps your beneficiaries manage transactions more effectively.

Wire payouts

For all wire payouts, both the remitter name and the customer comments are sent to the beneficiary bank. The visibility of these details is influenced by the policies of the beneficiary bank and the local clearing system.

Nium API

Nium's API includes fields to help locate and reconcile transactions:

• Remitter Name: In the Transfer Money request, clients can provide the name of the remitter in the name field under the remitter object.
• Referencing Information: Clients can include transaction details in the customerComments field.

For more details, see thecustomerComments field in the Transfer Money request.

Remitter details visibility

The visibility of remitter details depends on the corridor used. There are three main categories:

Original Remitter

In some corridors, it appears that the payment was initiated by the original remitter. These corridors do not include details about interim banks, simplifying the information for beneficiaries. This also helps verify the original remitter's claims. This includes the following corridors:

• Australia (AUD)
• Europe (EUR - SEPA)
• United States (USD)

Remitter name only

In some corridors, only the remitter's name is forwarded to the beneficiary bank. The policies of the beneficiary bank determine the visibility and availability of the remitter's name. This includes the following corridors:

• Brazil (BRL - Proxy transactions)
• Canada (CAD)
• Japan (JPY)
• India (INR - Proxy transactions)
• Nepal (NPR)
• Pakistan (PKR)
• Philippines (PHP)
• Poland (PLN)
• Singapore (SGD)
• South Korea (KRW)
• Turkey (TRY)

Customer comments

The availability of details in the customerComments field for beneficiaries changes depending on the corridor used. This includes the following corridors:

• Visible and available for Review:

  • Australia (AUD)
  • Europe (EUR)
  • Malaysia (MYR)
  • United Kingdom (GBP)

• Sent to Beneficiary Bank:

  • Hong Kong (HKD)
  • Philippines (PHP)
  • Poland (PLN)
  • United States (USD)
  • Vietnam (VND)

Detailed visibility table

Currency	Country	Remitter Name Visibility	Customer Comments Visibility	Other Information
AUD	Australia	Visible	Visible
BDT	Bangladesh	Limited by clearing system	Not visible
BRL	Brazil	Visible for proxy transactions only	Not visible
CAD	Canada	Sent to beneficiary bank	Sent to beneficiary bank
COP	Colombia	Limited by clearing system	Not visible
EUR	Eurozone (multiple countries)	Visible	Visible
GBP	United Kingdom	Visible as NIUM Fintech	Visible
HKD	Hong Kong	Visible as INSTAREM	Sent to beneficiary bank	Transaction Reference Number
IDR	Indonesia	Limited by clearing system	Not visible	Transaction Reference Number
INR	India	Visible for proxy transactions only	Not visible	Bank Reference Number
JPY	Japan	Visible	Not visible
KRW	South Korea	Visible	Not visible
LKR	Sri Lanka	Limited by clearing system	Not visible
MXN	Mexico	Limited by clearing system	Not visible
MYR	Malaysia	Visible as NIUM SDN. BHD. (FKA INSTAREM MALAYSIA SDN BHD)	Visible
NPR	Nepal	Visible	Not visible	Bank Transaction Reference Number
PHP	Philippines	Sent to beneficiary bank	Sent to beneficiary bank
PKR	Pakistan	Sent to beneficiary bank	Not visible
PLN	Poland	Sent to beneficiary bank	Sent to beneficiary bank	Transaction Reference Number
SGD	Singapore	Visible	Not visible	Transaction Reference Number
THB	Thailand	Limited by clearing system	Not visible
TRY	Turkey	Sent to beneficiary bank	Not visible
USD	United States	Sent to beneficiary bank	Sent to beneficiary bank	NIUM transaction ID
VND	Vietnam	Limited by clearing system	Not visible	Bank Transaction Reference Number