AU onboarding


This page contains details about the Australian Know Your Customer (KYC) flows and links to the following sub-pages for quick reference:

Page name          Description
AU required parametersThis page lists the required API fields for onboarding an individual customer.
AU required documentsThis page contains tables listing the required documents for verification of an individual customer.
AU request examplesThis page contains API request examples for onboarding an individual customer in the UK regulatory region.


When using the Unified Add Customer API to add a customer in Australia, the customer should undergo E_KYC verification.

In Australia, the add customer eKYC process is:

  1. Your new customer signs up for verification.
  2. Send a GET request to the Terms and Conditions API.
  3. Nium returns the Terms and Conditions (T&C) description.
  4. Display the Terms and Conditions to your customer for them to agree to and accept. You collect all customer information for onboarding.
  5. Send a POST request to the Unified Add Customer API as per the AG required parameters.
  6. Nium initiates the eKYC process by connecting to GreenID and conducts screening and sanction checks. After completion, Nium updates the compliance status to either COMPLETED, ERROR, or REJECT.
  7. Nium sends a callback request for the complianceStatus with the customerHashId.
  8. Send a response with the HTTPS status code 200.
  9. Collect and send your customer's details in a GET request to the Customer Details V2 API with the customerHashId.
  10. Nium returns the customerDetails object, the complianceStatus field, and the kycStatus field.

Manual KYC – AU

When using the Unified Add Customer API with compliance option as MANUAL_KYC to add a customer in Australia, the following verification process is performed.