Aug 29, 2023

Enhancements

For security and to inform customers of any account takeover, notifications are sent in two ways.

1. Notification by Email

• The new email template CUSTOMER_UPDATE_EMAIL has been introduced to send email notifications to the customers whenever there is any update in the email address or mobile number of the customer.
• For any change in the email address, notifications are sent to both the previous and updated email address.
• For any change in the mobile number, the notification is sent to the current email address.
• Currently, this is applicable only for individual customers whose kycStatus is Clear.

2. Notification by Webhook

• To send the contact information of the customer prior to the update, three new key-value pairs have been included in the fields parameter:
  • previousCountryCode
  • previousMobile
  • previousEmail
• The CARD_CUSTOMER_UPDATE_WEBHOOK parameter notifies about the customer’s previous and newly updated contact information to you.
• Example of the updated field in the request body of the webkook template:
  "fields": {
"countryCode": "SG",
"mobile": "67543800",
"email": "[email protected]",
"previousCountryCode": "US",
"previousMobile": "123456789",
"previousEmail": "[email protected]"},

New feature

The new OOB Callback v2 API simplifies the request payload for providing Nium with the result of 3DS out-of-band authentication.

• After you perform authentication using Biometrics or other means, you can provide the success or failure to Nium against the Transaction ID.
• OOB Callback v1 API will be deprecated and becomes unsupported on March 31, 2024.

There are no changes for this time period.